Red88's UE Diary

[Never-In-Doubt]

Re: Red88's UE Diary

How's this going?

[Red88]

Re: Red88's UE Diary

They have no choice - they must deal with your SAR within 40 days otherwise you report them to the ICO --> https://ico.org.uk/concerns/getting/y

The info within that section leads here

Complaint form --> https://ico.org.uk/media/report-a-co...-form-word.doc

Send to casework@ico.org.uk

By post: If your supporting evidence is in hard copy, you can print out the form and post it (with your supporting evidence) to:

Customer Contact
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF

*** You can only complain like this after 40 days have passed.

11/01/16 is the 40 day deadline, if we haven't heard from them by then I will go ahead with your instruction.

Thanks Niddy.

[Never-In-Doubt]

Re: Red88's UE Diary

Money Plus received our SAR on 02 December and we have not heard from them at all. The £10 cheque included has not been cashed as of yet.

no idea why Money Plus haven't responded yet it seems they are not going to.

They have no choice - they must deal with your SAR within 40 days otherwise you report them to the ICO --> https://ico.org.uk/concerns/getting/y

The info within that section leads here

Complaint form --> https://ico.org.uk/media/report-a-co...-form-word.doc

Send to casework@ico.org.uk

By post: If your supporting evidence is in hard copy, you can print out the form and post it (with your supporting evidence) to:

Customer Contact
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF

*** You can only complain like this after 40 days have passed.

[Red88]

Re: Red88's UE Diary

Thank you

Happy new year to all of you too!

[nanna58]

Re: Red88's UE Diary

Happy new year to you and yours xx

[MrsD]

Re: Red88's UE Diary

me too, Have a great New Year Don't worry some of them may NEVER notice!

[nightwatch]

Re: Red88's UE Diary

the could be having trouble finding info, or they forgot after a crimbo office party,they will take their time, you just have to wait it out,

I wish you all the best for the New Year xxx

[Red88]

Re: Red88's UE Diary

It's been a while since I last posted, so I thought I should update you all.

Money Plus received our SAR on 02 December and we have not heard from them at all. The £10 cheque included has not been cashed as of yet.

My father upon reflection decided to make the December payment to Money Plus to try and ensure their co-operation with the SAR (which doesn't seem to have worked).

He has promised me that he will make no further payments to them.

I suppose we will just have to wait now until the creditors / DCA's realise that payments have stopped, no idea why Money Plus haven't responded yet it seems they are not going to.

Hope you are all well.

[Deepie]

Re: Red88's UE Diary

Let see what comes back ...good luck

[Red88]

Re: Red88's UE Diary

Advanced SAR letter has been sent to Money Plus .

Will update if anything new happens.

[Red88]

Re: Red88's UE Diary

Yes

Plan B x

Okay I will do just that.

I will use the template provided here and send it registered post first thing tomorrow morning.

Thank you Plan B

[PlanB]

Re: Red88's UE Diary

Unfortunately the other information such as the actual creditors, current status and account open dates are not available should I go ahead with the SAR request to the DMP company?

Yes

Plan B x

[Red88]

Re: Red88's UE Diary

Good news! I have managed to gain access to the web portal. The screen grabs are attached below. All sensitive information has been blacked out.

- 2 Months worth of statements

- 12 Month overview

- Creditor Summary

Unfortunately the other information such as the actual creditors, current status and account open dates are not available, should I go ahead with the SAR request to the DMP company?

[Red88]

Re: Red88's UE Diary

Thats ageist - we don't do anything "ist" here. You are what you are & we're only here to help - not judge.

OP sounds better than OF

I agree

[Never-In-Doubt]

Re: Red88's UE Diary

I suspected that would be the case, although old-age pensioner also works.

Thats ageist - we don't do anything "ist" here. You are what you are & we're only here to help - not judge.

OP sounds better than OF