clueless24 UE Diary

[MrsD]

Re: clueless24 UE Diary

I would send an account sold in dispute and add in some of the telephone harassment letter, then you are covering all the bases. Have you sent an account sold to Lowell?

[clueless24]

Re: clueless24 UE Diary

Shop Direct Finance

Catalogue credit account
Commenced 2004?(correction 1994)
Bal £2182.16
Last paid 25-1-10
No arrangement but sending £1 token payment monthly
Acc Owner Shop Direct Finance/ NDR writing

3-2-11 CCA request sent
4-2-11 Delivered
17-2-11 £1 chq cashed
26-2-11 12 + 2 days up on the 23-2-11 No CCA recieved
28-2-11 CCA recieved E-MAILED NIDDY
4-3-11 NIDDY SAYS UE WHOO HOO!!! sent final response recorded delivery
25-3-11 Recieved letter from NDR Notice of payment arrangements £1 per month for a further 12 months.
6-4-11 Letter fron SDG entitled Request to cancel credit agreement and saying they have satisfied my request in accordance with consumer credit act 1974 and I must continue to pay.
6-4-11 Will ignore as advised
13-4-11 Received monthly statement along with the monthly default notice and notification of £12 missed minimum payment fee added to the account.
10-5-11 Received letter from NDR (dated 3-5-11)Notice of default on your agreed arrangement, I have failed to maintain my payments as agreed. 14 days to pay £1 or will result in a Statutory Default Notice being issued which will request full payment.
Will ignore as advised
12-5-11 Recieved 2 default notices one for each account one is fixed account for something I bought on a buy now pay later deal before I got into difficulties and the other is a running account (dated 6-5-11) served under section 87(1) of the Consumer Act 1974 To remedy the breach I should pay the total arrears before 3-6-11
26-5-11 I have pm'd Niddy for further advise on the DN's recieved will await his advise
5-6-11 Recieved monthly statement and notice of default sums added to the account
6-6-11 E mailed Niddy D/F notices to offer further advice
24-6-11 Recieved letter (dated 21-6-11) from SDF giving notice of the assignment of the debt to Lowells on the 6-6-11 any further communications and payments must now be made to Lowells. In the same envelope was a letter from Lowells telling me they now own the debt confirming they bought it on the 6-6-11, goes on that before they selling the account to them SD have checked their records and can find no record of why this should remain unpaid. I must call to pay or they may take court action and send someone to visit me at home
24-6-11 Ignore and wait till they come back to me
8-7-11 Letter from Lowell Financial saying that You were informed recently that your Kays account was sold to Lowells Portfolio because there was an O/S debt that you have not repaid and unless you paid it, it would be sent to us at Lowell Financial the debt collection unit. We can help, what happens if you do not pay, call us.
8-7-11 I2D ignore for now
19-7-11 Several voice text messages on a daily basis over the last couple of weeks asking me to call Lowells

I have not communicated at all with Lowells since they advised me that they had bought the debt from SDG would it be ok to send the harrassment by telephone letter to Lowells?

[Never-In-Doubt]

Re: clueless24 UE Diary

Do I need to respond with anything please?

Just ignore for moment

[clueless24]

Re: clueless24 UE Diary

Egg Banking

Credit card
Approx 2000
Bal £10,861.91
Last paid 24-2-10
Arrangement £1 token
Status Default
Acc Owner Egg DLC writing acting on behalf of Egg

3-2-11 CCA request sent
4-2-11 Delivered
9-2-11 Recieved letter from DLC returned chq and advised write direct to EGG
11-2-11 CCA request sent direct to Egg
14-2-11 Delivered
21-2-11 Recieved letter from DLC dated 18-2-11 Notice of debt recovery
24-2-11 Recieved CCA have e-mail Niddy
24-2-11 Recieved letter from Aplins Solicitors have been instructed by DLC on behalf of EGG to recover bal, giving me 7 days to make full payment or agreement to pay, or legal proceedings may be commenced without further notice + fixed costs and fees.
25-2-11 NIDDY SAYS UNENFORCABLE WHOO HOO!!!!
Have sent Threat O Gram and Original CCA letters to both DLC & Aplins
12-3-11 Have recieved response from Hillesden Securities in response to my letter as above sent to Aplins and DLC. Noting my correspondence but that the issues raised are regarding the documentation supplied by Egg, due to the above my correspondence needs to be sent directly to thier clients Egg for them to address my concerns. Ignored
7-4-11 Received letter from DLC advising Client may be prepared to consider reducing balance, I must telephone immediately to discuss, failure to respond may result in further action being taken.
8-4-11 Sent Debtors final response letter recorded delivery
19-4-11 Received letter from Hillesden Securities We have noted the content of your correspondence (Debtors final response to CCA recieved) However we note that the issues raised are regarding the documentation supplied by Egg Banking, due to the above your correspondence needs to be sent directly to our client for them to address your concerns.
25-5-11 Recieved an e-mail from Egg advising my account has now been assigned to Barclaycard
5-6-11 Letter recieved from Fredricksons who have been instructed by Egg to collect outstanding balance. I must contact them immediately to discuss the matter.
5-6-11 Niddy says send Acc sold in DF of CCA
13-6-11 Recieved letter from Fredrickson's letter before action. 7 days to pay otherwise we will refer account to solicitors who may take legal action without further notice. They have added £190 court fees and £100 Solicitors fee to the balance outstanding if proceedings are issued.
24-6-11 Recieved letter from Fredricksons if I require documentation under the CCA 1974 I may request from thier client send £1, in the meantime please contact them to arrange payment proposals.
24-6-11 Send CCA Missing PT's
18-7-11 Letter from Fred Int. You have failed to make an acceptable repayment proposal on this account. THIS DEBT WILL NOT GO AWAY. Pay now.

Do I need to respond with anything please?

[clueless24]

Re: clueless24 UE Diary

ps reply to your Lloyds email and request they contact SCM and call them off asap before you consider legal action against both Lloyds & SCM....

Then also attach a copy of this email with your letter to SCM.

All done will update as and when, thank you for your help.

[Never-In-Doubt]

Re: clueless24 UE Diary

ps reply to your Lloyds email and request they contact SCM and call them off asap before you consider legal action against both Lloyds & SCM....

Then also attach a copy of this email with your letter to SCM.

[Never-In-Doubt]

Re: clueless24 UE Diary

Sorry niddy I don't mean to confuse you.
The letter today threatening action came from SCM Solicitors, Dept CCD, in Hove, East Sussex, the response to my complaint came from Birmingham. It's definately a solicitors letter signed obo Aamir Khan, Solicitor.

Ok, I understand send a quick letter back to SCM (similar to below) asap and attach a copy of the email you just had from chief exec dept and send it recorded delivery.

Example as follows:

"any threats are futile as I am dealing with a high level dispute regards this whole debt and I therefore strongly suggest you back off and return this to Lloyds. I am in email communication with the chief exec's office and have also demanded that they tell you to cease action, something if ignored may well result in legal action being taken against you followed by a complaint to the FOS and MoJ regards your suitability to retain a consumer credit licence."

[clueless24]

Re: clueless24 UE Diary

Oh the letter came from Lloyds did it? If so ignore it - I thought it came from a solicitor

Sorry niddy I don't mean to confuse you.
The letter today threatening action came from SCM Solicitors, Dept CCD, in Hove, East Sussex, the response to my complaint came from Birmingham. It's definately a solicitors letter signed obo Aamir Khan, Solicitor.

[Never-In-Doubt]

Re: clueless24 UE Diary

Hi Niddy
Total balance is £795.00 and it's an overdraft. I moved my current account to another bank so they can't use set off. I have been paying in £20pm but that does not cover the interest and charges and it has just gone up and up.
On your advise I e mailed Mr Osario directly and had a very prompt response from one of the head honcho's in Birmingham saying they are dealing with my complaint and will be in touch. The letter today has come from Hove, me thinks right hand does not know what the left is doing.
Is the above template relevant as this is an overdraft?

Oh the letter came from Lloyds did it? If so ignore it - I thought it came from a solicitor

[clueless24]

Re: clueless24 UE Diary

Don;t worry, for the moment send this to SCM and see what they do/say!

(how much is the debt again?)

Threat by Creditor - To Commence Litigation

Hi Niddy
Total balance is £795.00 and it's an overdraft. I moved my current account to another bank so they can't use set off. I have been paying in £20pm but that does not cover the interest and charges and it has just gone up and up.
On your advise I e mailed Mr Osario directly and had a very prompt response from one of the head honcho's in Birmingham saying they are dealing with my complaint and will be in touch. The letter today has come from Hove, me thinks right hand does not know what the left is doing.
Is the above template relevant as this is an overdraft?

[Never-In-Doubt]

Re: clueless24 UE Diary

Hi Niddy
You had very kindly helped me on this problem, but now unsure how to progress. Letter from SCM Hove demands payment of balance which I don't have, there are no maybe's, mights or possibly's in thier letter it's a definate pay up or we will commence legal proceedings. I have 14 days.
However I have an ongoing complaint that Mr Osario is handling and I am awaiting their response. This account is for an O/D most of which is charges. Can you offer any further guidance please.

Don;t worry, for the moment send this to SCM and see what they do/say!

(how much is the debt again?)

Threat by Creditor - To Commence Litigation

[clueless24]

Re: clueless24 UE Diary

Hi Niddy
Just to update following my complaint directly to Mr Osario, It say's Our Chief Executive has asked me to thank you for your e mail and to ensure you receive a prompt response. You will see that I am part of the Customer Relations team here at Lloyds TSB. We are set up by the Bank's senior management team to investigate any concerns raised by our customers. You have my assurance that the matter is receiving our attention and you should have a detailed response from us shortly. Enclosed a copy of our complaints booklet.
Thanks to Niddy it definately has someones attention now.
14-7-11 Letter received from SCM Formal demand for payment prior to commencement of legal proceedings, make immediate payment to avoid the above action. Further information in posts 164,172,183,184

Hi Niddy
You had very kindly helped me on this problem, but now unsure how to progress. Letter from SCM Hove demands payment of balance which I don't have, there are no maybe's, mights or possibly's in thier letter it's a definate pay up or we will commence legal proceedings. I have 14 days.
However I have an ongoing complaint that Mr Osario is handling and I am awaiting their response. This account is for an O/D most of which is charges. Can you offer any further guidance please.
Sent e-mail to Mr Osario and letter to SCM solicitors, requesting they back off.

[Never-In-Doubt]

Re: clueless24 UE Diary

Thank you for that Niddy I appreciate that, I have been following In2deep's guidance you have left me in capable hands, you obviously trust his advise therefore I do to. Thank you.

Exactly, he knows his stuff - the only thing is for obvious reasons, I am still the only one looking at documents. However in time we'll have an automated process in our UE checker to do this for me/you..... therefore uploading/emailing paperwork won't be necessary when it is up and running

[clueless24]

Re: clueless24 UE Diary

Clueless, are you all upto date here?

Seems loads been happening but i've left things for in2Deep to sort however just having a quick sweep of the diaries - if you need anything answered that i've got outstanding just shout.....

I am sure my emails are up to date - which is a good start

Thank you for that Niddy I appreciate that, I have been following In2deep's guidance you have left me in capable hands, you obviously trust his advise therefore I do to. Thank you.

[Never-In-Doubt]

Re: clueless24 UE Diary

Clueless, are you all upto date here?

Seems loads been happening but i've left things for in2Deep to sort however just having a quick sweep of the diaries - if you need anything answered that i've got outstanding just shout.....

I am sure my emails are up to date - which is a good start