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  • clueless24
    replied
    Re: clueless24 UE Diary

    Originally posted by clueless24 View Post
    Shop Direct Finance

    Catalogue credit account
    Commenced 2004?(correction 1994)
    Bal £2182.16
    Last paid 25-1-10
    No arrangement but sending £1 token payment monthly
    Acc Owner Shop Direct Finance/ NDR writing

    3-2-11 CCA request sent
    4-2-11 Delivered
    17-2-11 £1 chq cashed
    26-2-11 12 + 2 days up on the 23-2-11 No CCA recieved
    28-2-11 CCA recieved E-MAILED NIDDY
    4-3-11 NIDDY SAYS UE WHOO HOO!!! sent final response recorded delivery
    25-3-11 Recieved letter from NDR Notice of payment arrangements £1 per month for a further 12 months.
    6-4-11 Letter fron SDG entitled Request to cancel credit agreement and saying they have satisfied my request in accordance with consumer credit act 1974 and I must continue to pay.
    6-4-11 Will ignore as advised
    13-4-11 Received monthly statement along with the monthly default notice and notification of £12 missed minimum payment fee added to the account.
    10-5-11 Received letter from NDR (dated 3-5-11)Notice of default on your agreed arrangement, I have failed to maintain my payments as agreed. 14 days to pay £1 or will result in a Statutory Default Notice being issued which will request full payment.
    Will ignore as advised
    12-5-11 Recieved 2 default notices one for each account one is fixed account for something I bought on a buy now pay later deal before I got into difficulties and the other is a running account (dated 6-5-11) served under section 87(1) of the Consumer Act 1974 To remedy the breach I should pay the total arrears before 3-6-11
    26-5-11 I have pm'd Niddy for further advise on the DN's recieved will await his advise
    5-6-11 Recieved monthly statement and notice of default sums added to the account
    6-6-11 E mailed Niddy D/F notices to offer further advice
    24-6-11 Recieved letter (dated 21-6-11) from SDF giving notice of the assignment of the debt to Lowells on the 6-6-11 any further communications and payments must now be made to Lowells. In the same envelope was a letter from Lowells telling me they now own the debt confirming they bought it on the 6-6-11, goes on that before they selling the account to them SD have checked their records and can find no record of why this should remain unpaid. I must call to pay or they may take court action and send someone to visit me at home
    24-6-11 Ignore and wait till they come back to me
    8-7-11 Letter from Lowell Financial saying that You were informed recently that your Kays account was sold to Lowells Portfolio because there was an O/S debt that you have not repaid and unless you paid it, it would be sent to us at Lowell Financial the debt collection unit. We can help, what happens if you do not pay, call us.
    8-7-11 I2D ignore for now
    19-7-11 Several voice text messages on a daily basis over the last couple of weeks asking me to call Lowells
    19-7-11 Sent Harrassment by Telephone letter 1.
    22-7-11 Have today recieved an email from Lowells advising pay up or else.
    Continuing phone calls
    29-7-11 Letter received from Lowells. We have still not recieved payment from you, nor is there a repayment plan in place to repay this account. This debt is not going to go away and ignoring the problem could make things worse for me. in an attempt to demonstrate how flexible we are willing to be we would like to offer you a monthly repayment plan, so you no longer have to worry and stop further action, such as litigation. We suggest a monthly plan of £30 per month.
    29-7-11 Send Final Response UE
    4-8-11 Letter from Lowells re final response UE letter and phone harassment letter. They have acted within guidelines but confirm my number has been removed from thier files. We must advise you that this appears to be the first letter that we have received from you in relation to this account. The o/s balance was sold to lowells on the 16-6-11 as shop direct were unable to collect. Confirms the account was opened on 24-7-94 and last payment 5-11-10. We have contacted the original creditor for a copy of my agreement and account statements, which will serve as documentary evidence of my liability for this debt, we have placed the account on hold while we await this information. Please be advised that, as legal owners of this debt, we are in a position to liase with shop direct on your behalf in order to resolve any issues that you may have. We therefore ask that you forward us further details as to the nature of your dispute then we can communicate with shop direct.
    I am assuming that I ignore for now?

    Leave a comment:


  • Deepie
    replied
    Re: clueless24 UE Diary

    Originally posted by clueless24 View Post
    I am not aware of any recent actions on this account, do I need to respond with anything. Thank you for your help.
    Just ignore for now

    Leave a comment:


  • MustGetStraigh
    replied
    Re: clueless24 UE Diary

    They send these to try to get you to ring them... sneaky scumbags. They'll do anything to get you to speak to them.

    Leave a comment:


  • clueless24
    replied
    Re: clueless24 UE Diary

    Originally posted by clueless24 View Post
    Lloyds TSB

    Credit Card
    Commenced approx 2006
    Approx balance £8,674.23
    Date last paid 1-3-10 (token £1 since then)
    Arrangement £1 per month
    Status Default
    Owner Lloyds TSB


    3-2-11 Sent CCA request
    4-2-11 Delivered
    18-2-11 Recieved CCA
    24-2-11 E-mailed Niddy the CCA
    26-2-11 NIDDY SAYS UE WHOOO HOO!!!! Have sent CCA query copy doc supplied letter
    12-3-11 Recieved response from LTSB have recieved my complaint and have sent it to Brighton Card Customer relations dept, may take 4 weeks to respond..
    9-4-11 Letter from SCM Solicitors I am required to pay balance in full within 7 days from the date of the letter (6-4-11) to avoid court proceedings being issued against me. Call them to arrange amicable agreement to pay off debt without the need to instigate etc etc.
    10-4-11 Send Threat by lender/DCA to commence litigation letter, will send special delivery as advised
    12-5-11 Received letter from SCM enclosing another CCA with some additional paperwork. In response to my letter of the 10-4-11 as above Will e-mail Niddy for advise
    16-5-11 Niddy advises sending Enough is Enough letter
    30-5-11 Recieved response from SCM Solicitors to enough is enough template. Say's please find enclosed a re-constituted credit agreement together with 2 amendments to the T&C. Please forward your repayment proposals to this office for consideration.
    20-6-11 Niddy says in breach as don't know which T&C apply ignore for time being
    22-7-11 Letter from Rob Way. Our client has authorised us to recover the full amount you owe, please pay the full amount you owe without delay or call us directly to agree an affordable payment plan. We may advise our client to start court action etc.
    Ignore for now
    1-8-11 Letter recieved today dated 1-8-11 from Rob Way. SECURITY TELEMESSAGE Recent actions on your account are giving cause for concern please contact us immediately. Please do not delay
    I am not aware of any recent actions on this account, do I need to respond with anything. Thank you for your help.

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: clueless24 UE Diary

    Originally posted by clueless24 View Post
    I have not communicated at all with Lowells since they bought the debt, should I continue to ignore? Thank you for your help
    send this back: Final Response - Unenforceability (General)

    Leave a comment:


  • clueless24
    replied
    Re: clueless24 UE Diary

    Originally posted by clueless24 View Post
    Shop Direct Finance

    Catalogue credit account
    Commenced 2004?(correction 1994)
    Bal £2182.16
    Last paid 25-1-10
    No arrangement but sending £1 token payment monthly
    Acc Owner Shop Direct Finance/ NDR writing

    3-2-11 CCA request sent
    4-2-11 Delivered
    17-2-11 £1 chq cashed
    26-2-11 12 + 2 days up on the 23-2-11 No CCA recieved
    28-2-11 CCA recieved E-MAILED NIDDY
    4-3-11 NIDDY SAYS UE WHOO HOO!!! sent final response recorded delivery
    25-3-11 Recieved letter from NDR Notice of payment arrangements £1 per month for a further 12 months.
    6-4-11 Letter fron SDG entitled Request to cancel credit agreement and saying they have satisfied my request in accordance with consumer credit act 1974 and I must continue to pay.
    6-4-11 Will ignore as advised
    13-4-11 Received monthly statement along with the monthly default notice and notification of £12 missed minimum payment fee added to the account.
    10-5-11 Received letter from NDR (dated 3-5-11)Notice of default on your agreed arrangement, I have failed to maintain my payments as agreed. 14 days to pay £1 or will result in a Statutory Default Notice being issued which will request full payment.
    Will ignore as advised
    12-5-11 Recieved 2 default notices one for each account one is fixed account for something I bought on a buy now pay later deal before I got into difficulties and the other is a running account (dated 6-5-11) served under section 87(1) of the Consumer Act 1974 To remedy the breach I should pay the total arrears before 3-6-11
    26-5-11 I have pm'd Niddy for further advise on the DN's recieved will await his advise
    5-6-11 Recieved monthly statement and notice of default sums added to the account
    6-6-11 E mailed Niddy D/F notices to offer further advice
    24-6-11 Recieved letter (dated 21-6-11) from SDF giving notice of the assignment of the debt to Lowells on the 6-6-11 any further communications and payments must now be made to Lowells. In the same envelope was a letter from Lowells telling me they now own the debt confirming they bought it on the 6-6-11, goes on that before they selling the account to them SD have checked their records and can find no record of why this should remain unpaid. I must call to pay or they may take court action and send someone to visit me at home
    24-6-11 Ignore and wait till they come back to me
    8-7-11 Letter from Lowell Financial saying that You were informed recently that your Kays account was sold to Lowells Portfolio because there was an O/S debt that you have not repaid and unless you paid it, it would be sent to us at Lowell Financial the debt collection unit. We can help, what happens if you do not pay, call us.
    8-7-11 I2D ignore for now
    19-7-11 Several voice text messages on a daily basis over the last couple of weeks asking me to call Lowells
    19-7-11 Sent Harrassment by Telephone letter 1.
    22-7-11 Have today recieved an email from Lowells advising pay up or else.
    Continuing phone calls
    29-7-11 Letter received from Lowells. We have still not recieved payment from you, nor is there a repayment plan in place to repay this account. This debt is not going to go away and ignoring the problem could make things worse for me. in an attempt to demonstrate how flexible we are willing to be we would like to offer you a monthly repayment plan, so you no longer have to worry and stop further action, such as litigation. We suggest a monthly plan of £30 per month.
    I have not communicated at all with Lowells since they bought the debt, should I continue to ignore? Thank you for your help

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: clueless24 UE Diary

    Originally posted by clueless24 View Post
    WHOO HOO!!!
    Letter recieved today from LSB. In order to resolve matters for me, they will clear the balance place the credit on my account to bring balance back to zero. This will ensure no further action will be taken by SCM.
    They then go on to ask that as I appear to no longer use the account would I like them to close it for me and asking me to sign the letter and return it confirming that I want the account closed.
    Should I keep the account open and maybe just deposit £5 to keep it active?
    This is a great result for me and all thanks to Niddy advising that I e-mail Mr Osario directly. Thank you so much Niddy it's one less thing to worry about. Today I am smiling.
    Awesome result

    Leave a comment:


  • Deepie
    replied
    Re: clueless24 UE Diary

    Just ignore for now

    Leave a comment:


  • clueless24
    replied
    Re: clueless24 UE Diary

    Originally posted by clueless24 View Post
    Lloyds TSB

    Credit Card
    Commenced approx 2006
    Approx balance £8,674.23
    Date last paid 1-3-10 (token £1 since then)
    Arrangement £1 per month
    Status Default
    Owner Lloyds TSB


    3-2-11 Sent CCA request
    4-2-11 Delivered
    18-2-11 Recieved CCA
    24-2-11 E-mailed Niddy the CCA
    26-2-11 NIDDY SAYS UE WHOOO HOO!!!! Have sent CCA query copy doc supplied letter
    12-3-11 Recieved response from LTSB have recieved my complaint and have sent it to Brighton Card Customer relations dept, may take 4 weeks to respond..
    9-4-11 Letter from SCM Solicitors I am required to pay balance in full within 7 days from the date of the letter (6-4-11) to avoid court proceedings being issued against me. Call them to arrange amicable agreement to pay off debt without the need to instigate etc etc.
    10-4-11 Send Threat by lender/DCA to commence litigation letter, will send special delivery as advised
    12-5-11 Received letter from SCM enclosing another CCA with some additional paperwork. In response to my letter of the 10-4-11 as above Will e-mail Niddy for advise
    16-5-11 Niddy advises sending Enough is Enough letter
    30-5-11 Recieved response from SCM Solicitors to enough is enough template. Say's please find enclosed a re-constituted credit agreement together with 2 amendments to the T&C. Please forward your repayment proposals to this office for consideration.
    20-6-11 Niddy says in breach as don't know which T&C apply ignore for time being
    22-7-11 Letter from Rob Way. Our client has authorised us to recover the full amount you owe, please pay the full amount you owe without delay or call us directly to agree an affordable payment plan. We may advise our client to start court action etc.
    This is the first contact from Rob Way on this account please can you advise if I need to respond, thank you.

    Leave a comment:


  • clueless24
    replied
    Re: clueless24 UE Diary

    Originally posted by clueless24 View Post
    Hi Niddy
    You had very kindly helped me on this problem, but now unsure how to progress. Letter from SCM Hove demands payment of balance which I don't have, there are no maybe's, mights or possibly's in thier letter it's a definate pay up or we will commence legal proceedings. I have 14 days.
    However I have an ongoing complaint that Mr Osario is handling and I am awaiting their response. This account is for an O/D most of which is charges. Can you offer any further guidance please.
    Sent e-mail to Mr Osario and letter to SCM solicitors, requesting they back off.
    WHOO HOO!!!
    Letter recieved today from LSB. In order to resolve matters for me, they will clear the balance place the credit on my account to bring balance back to zero. This will ensure no further action will be taken by SCM.
    They then go on to ask that as I appear to no longer use the account would I like them to close it for me and asking me to sign the letter and return it confirming that I want the account closed.
    Should I keep the account open and maybe just deposit £5 to keep it active?
    This is a great result for me and all thanks to Niddy advising that I e-mail Mr Osario directly. Thank you so much Niddy it's one less thing to worry about. Today I am smiling.

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: clueless24 UE Diary

    Originally posted by clueless24 View Post
    Hi Niddy, It is for the SDG/Lowells account I updated on post 220. I will start by sending the templates as suggested. SDG sold the account to Lowells whilst in dispute and I have not communicated with Lowells at all, that was why I was unsure about sending anything. Thanks for taking time to help me.
    Ahh ok, well yea send Lowells a copy of the letter - see what happens with it

    Leave a comment:


  • clueless24
    replied
    Re: clueless24 UE Diary

    Originally posted by Never-In-Doubt View Post
    Do you actually know what account it is relating to? if so then work through the templates above one at a time
    Hi Niddy, It is for the SDG/Lowells account I updated on post 220. I will start by sending the templates as suggested. SDG sold the account to Lowells whilst in dispute and I have not communicated with Lowells at all, that was why I was unsure about sending anything. Thanks for taking time to help me.

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: clueless24 UE Diary

    Originally posted by clueless24 View Post
    Thank you even, no I have not sent anything as was advised by I2D to ignore and wait to see what they come back with. I was just unsure if I should communicate at all.
    Do you actually know what account it is relating to? if so then work through the templates above one at a time

    Leave a comment:


  • clueless24
    replied
    Re: clueless24 UE Diary

    Thank you even, no I have not sent anything as was advised by I2D to ignore and wait to see what they come back with. I was just unsure if I should communicate at all.

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: clueless24 UE Diary

    Originally posted by clueless24 View Post
    I have not communicated at all with Lowells since they advised me that they had bought the debt from SDG would it be ok to send the harrassment by telephone letter to Lowells?
    Send these in order, one per month until it stops:

    Leave a comment:

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