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d1n48s UD - Hoist Finance UK Holdings 3 Limited

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  • d1n48s
    replied
    Annual update - as we're nearing June the letters from Lowells have stopped and they've been replaced with text messages and phone calls. I'm not sure how they got my mobile phone number as the last correspondence I had with them many, many years ago (SAR) gave an email address as the preferred method of contact.

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  • nightwatch
    replied
    Hold on in there, hope you have blocked their number coz they are going to start pushing for payment in the last 12 months,
    They may pass it to someone else in the hope you will contact the new debt collectors, starting the SB clock again.
    NW

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  • Still Waving
    replied
    Originally posted by d1n48s View Post
    To update again, Lowells have sent a letter every month requesting contact and requesting a payment plan is set up with the threat that the debt will be passed on to another collector if a payment plan is not set up.

    There is 1 more year before it's statute barred and the record was removed from my credit report some years ago.
    Well done. Keep on as you are - no contact.

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  • d1n48s
    replied
    To update again, Lowells have sent a letter every month requesting contact and requesting a payment plan is set up with the threat that the debt will be passed on to another collector if a payment plan is not set up.

    There is 1 more year before it's statute barred and the record was removed from my credit report some years ago.

    Leave a comment:


  • Still Waving
    replied
    Originally posted by d1n48s View Post
    The latest update on this as at 06/07/2023 is an offer letter from Lowells to reduce the debt by 50% if I call by 06/08/2023 to agree a payment plan.
    File, and see what comes next. You appear to be 4 years into the SB period. Keep it up.

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  • d1n48s
    replied
    The latest update on this as at 06/07/2023 is an offer letter from Lowells to reduce the debt by 50% if I call by 06/08/2023 to agree a payment plan.

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  • d1n48s
    replied
    Thank you!

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  • The Tech Clerk
    replied
    pass the parcel! wait their next move.

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  • d1n48s
    replied
    Hello forum,

    it's been some time but for continuity I wanted to update that Hoist have sold this debt to Lowell as I received a letter from them identifying IDEM has the original company.

    The letter includes a DD form and advice on how to pay. As per previous posts this debt was on my Experian file for years and dropped off in 2022.

    Do I continue to ignore them? Their letter isn't the usual threatening "if you don't respond we'll have to take further action" and more " contact us to set up a direct debit or just log in online and set one up yourself". Happy to share a redacted copy of the letter format if it helps others.

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  • The Tech Clerk
    replied
    Ignore them for now

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  • Still Waving
    replied
    Hi

    I think you should ignore them.

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  • d1n48s
    replied
    Hello folks,

    strangely enough after posting I received a letter from Hoist Finance Ltd UK stating 'We've reviewed your account and noticed that you may not have been provided with all the information about your balance'. This is what they are calling a NOSIA. There is no actual demand for payment but they have included a leaflet advising how to pay, and why it's important to not ignore the letter. Note that since they never responded to the access request I sent them in February of 2020. I think, as per the earlier exchange, that this is another automatic processing of information because there is no clear call to action just a 'this is what we think you owe us' and 'this is why you shouldn't ignore us'!

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  • nightwatch
    replied
    I like a post like this at the weekend

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  • d1n48s
    replied
    Hello all, I just wanted to update that the Hoist and Idem issue disappeared. The notices on my credit profile disappeared too and I haven't heard from them since. It's been a while but I wanted to report the success so that others could have closure!

    thank you

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  • Spud
    replied
    That sounds like a very familiar situation and from what I have read, Some positives there d1n48s

    Your in very good hands there

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