Three UK

[sam]

Re: Three UK

Thanks Casper..
I did think the first line of the letter was a bit odd too but hey ho..

Got my fisrt letter from Red today so I don't know if Niddy needs to do anything about them?

Leter from Red 30/6/11

[caspar]

Re: Three UK

Same advice Sam - wait until July 8th when you get back from holiday. It is normal practice with an SAR to wait the 40 calendar days then give another week to ensure they've defaulted on their legal obligations.

Lowells and Red are one and the same, so don't worry about that, Niddy has already said he'll sort them if they get above themselves, so don't worry - just concentrate on enjoying your holiday for the minute.

That previous letter - I must confess I'd only skimmed it. I didn't fully take in that first line saying thank you for your SAR then say they're passing it to a DCA. I think that is disgusting - keep it safe.

[sam]

Re: Three UK

I had a sms message on my landline today telling me to call Red! Not sure if they are anyrthing to do with this but I found a thread via Google that suggests so..
Ive never heard from Red before so this must be to do with this bill thing and looking at the thread they are linked with Lowells.

Letter from - I'm convinced it's not mine! - MoneySavingExpert.com Forums

[sam]

Re: Three UK

Well done, ok give them the full 40 days - no, just calendar days - its not working days.

Don't worry about the dca - i'll sort them if they get too smart, just chill out yea...

Thank Niddy..

40 days is 5th July but i'm on holiday until the 8th!!

[Never-In-Doubt]

Re: Three UK

I sent the SAR to Three as they stated that if I didn't pay then they would ship it out.

Is it 40 working days?

Well done, ok give them the full 40 days - no, just calendar days - its not working days.

Don't worry about the dca - i'll sort them if they get too smart, just chill out yea...

[sam]

Re: Three UK

They can still sell a debt, just cos you SAR'd them - forget that, for the moment you need to wait for the SAR - they have 40 days to respond.

As for the new DCA that is involved, ignore them for now, if they write back i'll sort you a response to send off ok? In the meantime just keep an eye on the dates as after 40 days you need to report them to the ICO.

Please clarify who you sent the SAR to?

I sent the SAR to Three as they stated that if I didn't pay then they would ship it out.

Is it 40 working days?

[Never-In-Doubt]

Re: Three UK

Just about, though I never used one. IIRC, they were based on "hotspots" rather than using cellular wireless technology and, as the coverage was less than complete, they were of questionable use.

Exactly, they were dotted about London in phone-booth like things - see this:

Rabbit_%28telecommunications%29

[CleverClogs (RIP)]

Re: Three UK

Too true.... remember Rabbit phones

Just about, though I never used one. IIRC, they were based on "hotspots" rather than using cellular wireless technology and, as the coverage was less than complete, they were of questionable use.

[Never-In-Doubt]

Re: Three UK

It may be interesting that, on 12 June 2008, those idiots at CSL stated their only available course of action on the alleged debt was to send a doorstep collection agent to bother you.

This seems to suggest that CSL had ruled out taking the alleged debtor to court - and one might wonder why. Did they know that the alleged debt was legally unenforceable?

Ahem, quite possibly indeed

[CleverClogs (RIP)]

Re: Three UK

Just a quick one...
I was creating a new folder to deal with this, so as I got all my old debt collection letters together and found the letter below!

It may be interesting that, on 12 June 2008, those idiots at CSL stated their only available course of action on the alleged debt was to send a doorstep collection agent to bother you.

This seems to suggest that CSL had ruled out taking the alleged debtor to court - and one might wonder why. Did they know that the alleged debt was legally unenforceable?

[Never-In-Doubt]

Re: Three UK

Nor would it, as ye mobile telephone had yet to be invented.

Too true.... remember Rabbit phones

[CleverClogs (RIP)]

Re: Three UK

Send an advanced SAR from the UE templates and see what they send you. Do not pay anything just yet. You'll need to remove anything that mentions acts of cca1874 as it doesn't apply!

Nor would it, as ye mobile telephone had yet to be invented.

[Never-In-Doubt]

Re: Three UK

Three said that if I didn't send the balance within 20 days of their letter (19/5/11) then their debt purchasing partner Lowells will contact me to arrange payment directly to them!
I sent the SAR 25/5/11
So well in the 20 days yet they have just dismissed my SAR and passed the debt on!

Letters can't of crossed in post as they state" Thanks for contacting us asking us about the subject access request"

They can still sell a debt, just cos you SAR'd them - forget that, for the moment you need to wait for the SAR - they have 40 days to respond.

As for the new DCA that is involved, ignore them for now, if they write back i'll sort you a response to send off ok? In the meantime just keep an eye on the dates as after 40 days you need to report them to the ICO.

Please clarify who you sent the SAR to?

[sam]

Re: Three UK

The letters may have crossed in the post!!

Did you SAR the dca or three? I forget

Three said that if I didn't send the balance within 20 days of their letter (19/5/11) then their debt purchasing partner Lowells will contact me to arrange payment directly to them!
I sent the SAR 25/5/11
So well in the 20 days yet they have just dismissed my SAR and passed the debt on!

Letters can't of crossed in post as they state" Thanks for contacting us asking us about the subject access request"

[caspar]

Re: Three UK

As said, letters may have crossed in the post. If you've sent an SAR then they have a legal obligation under the Data Protection Act to respond to it. If they don't put in a formal complaint to both them and the ICO.