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  • swanfan
    replied
    Re: Marbles dont have the agreement!

    Originally posted by Gemby View Post
    RESULT!!!

    Today i received a letter from Crap Quest stating,

    CapQuest regret that we have been unable to obtain the documents you requested.....CapQuest acknowledge that until we are able to provide copies of these documents your account is unenforceable.

    Happy days

    Gemby
    Missed this, well done Gemby.

    Leave a comment:


  • mk_chatham
    replied
    Re: Marbles dont have the agreement!

    Originally posted by Gemby View Post
    RESULT!!!

    Today i received a letter from Crap Quest stating,

    CapQuest regret that we have been unable to obtain the documents you requested.....CapQuest acknowledge that until we are able to provide copies of these documents your account is unenforceable.

    Happy days

    Gemby


    Well done, you got there eventually, keep that letter somewhere very safe.

    MK

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: Marbles dont have the agreement!

    Originally posted by Miss Molly View Post
    Might it not also be a good idea to make a complaint to the OFT. CapQuest and others have been advised not to use the SD process as a debt collection tool.
    Right now I personally wouldn't; it's like now the debtor has what they want, ie proof it is unenforceable in the lenders eyes, its best just to walk away....

    We all know CapQuest have been investigated and will continue to do so, they are also on my shit-list for a super-complaint when the consumer-revenge.co.uk site up and running (next few weeks) so we'll then come back to these issues and include them within our super complaint.....

    Leave a comment:


  • Miss Molly
    replied
    Re: Marbles dont have the agreement!

    Might it not also be a good idea to make a complaint to the OFT. CapQuest and others have been advised not to use the SD process as a debt collection tool.

    Leave a comment:


  • oscar
    replied
    Re: Marbles dont have the agreement!

    Niddy (and the site) 2 : Marbles 0

    Well done!!

    Leave a comment:


  • MrsD
    replied
    Re: Marbles dont have the agreement!

    well done Gemby result

    a few for you!

    Leave a comment:


  • Gemby
    replied
    Re: Marbles dont have the agreement!

    Cheers Niddy and all,

    A victory for the little man for a change!!!

    Gemby

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: Marbles dont have the agreement!

    Hah!! Get in there. Statutory demand my arse

    Well done

    Leave a comment:


  • Gemby
    replied
    Re: Marbles dont have the agreement!

    RESULT!!!

    Today i received a letter from Crap Quest stating,

    CapQuest regret that we have been unable to obtain the documents you requested.....CapQuest acknowledge that until we are able to provide copies of these documents your account is unenforceable.

    Happy days

    Gemby

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: Marbles dont have the agreement!

    Originally posted by Gemby View Post
    Hi Niddy

    Just to update you, i have received a letter from CapQuest thanking me for my recent correspondence which has been refered to their "Compliance Department" where it will receive attention from one of their "Quality Assurance Officer's"
    I will let you know the outcome.

    Gemby
    Cheers

    Leave a comment:


  • Gemby
    replied
    Re: Marbles dont have the agreement!

    Hi Niddy

    Just to update you, i have received a letter from CapQuest thanking me for my recent correspondence which has been refered to their "Compliance Department" where it will receive attention from one of their "Quality Assurance Officer's"
    I will let you know the outcome.

    Gemby

    Leave a comment:


  • Gemby
    replied
    Re: Marbles dont have the agreement!

    Hi Niddy

    Thanks for the info

    I've had a read through and its not as scarey as i first thought. I think they are just trying it on!

    I have copied the template letter and will post it tonight.

    I will keep you updated

    Thanks
    Gemby

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: Marbles dont have the agreement!

    Originally posted by Gemby View Post
    Hi Guys

    A worrying letter arrived today...I guess they are just trying to scare me

    Capquest: "we find ourselves preparing a Statutory Demand under section 268(1) (a) of the Insolvency Act 1986 which will be completed on or around 12 May 11 which will be served upon you"

    Can they do this without a copy of the agreement?

    Gemby
    Have a read of this: ---> http://www.direct.gov.uk/en/MoneyTax...ptcy/DG_187711

    In the meantime send this back asap - ideally special delivery next day! ---> Threat by Lender/D.C.A - To commence litigation

    a good thread, for additional reading is here: ---> http://forums.moneysavingexpert.com/...d.php?t=720699

    You'll notice Fermi has posted a couple of times, read those - he knows his stuff.

    Leave a comment:


  • Gemby
    replied
    Re: Marbles dont have the agreement!

    Hi Guys

    A worrying letter arrived today...I guess they are just trying to scare me

    Capquest: "we find ourselves preparing a Statutory Demand under section 268(1) (a) of the Insolvency Act 1986 which will be completed on or around 12 May 11 which will be served upon you"

    Can they do this without a copy of the agreement?

    Gemby

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: Marbles dont have the agreement!

    Originally posted by Gemby View Post
    Hi all

    I've had a reply from Crap Quest

    They have confirmed receipt of my letter and they have requested documentation from the originator.
    They have asked for information about why the account is in dispute, and my reasons for withholding payment.

    Do i just ignor this letter?

    The template letter i sent stated that i would not enter any further correspondence until they came up with the agreement. Are they just tempting me into a trap?

    Gemby
    Just ignore them - they know full well why it's in dispute!

    Leave a comment:

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