Card Payment Protection

[chrissyw28]

Re: Card Payment Protection

Can anyone confirm the correct address to send my letter to for Barclaycard?

Is it '51 Saffron Road, Leicester' - same address as for PPI?

[SXGuy]

Re: Card Payment Protection

Received another letter from CPP today, they counted all the votes regarding the reclaim and have agreed to consider it, enclosed two forms, one for card protection, another for identify theft.

They also included some handy key points regarding what each stated the covered so to help with putting together a reason for a refund )

[chrissyw28]

Re: Card Payment Protection

Thanks Ken, I only have one statement from 2001 that shows the card protection (didn't receive any previous statements).

I know it would be 'peanuts', but as Mr Tesco says.. every little helps

I will devise a letter, asking for a refund, and enclose a copy of that statement, and see what happens.

[ken100464]

Re: Card Payment Protection

Chrissy.

We wrote to Barclays demanding it back. We enclosed statements from prior to 2005 (got from SAR which Mr Jenkins office had to get for us) within the complaint but covering letter just basically said we had this it was missold give it us back. (Always good to enclose press article or quote from internet. Plenty of them about on CPP just now) But in our own words. Again you will find with any complaint its always best in your words. Barclays give them their due wrote back about 4 weeks later with a cheque for the CPP. Now if it was CPP who coughed or Barclays just decided to do it themselves I dont really know but we got the money back.

But as everyone said its peanuts compared to PPI.

[chrissyw28]

Re: Card Payment Protection

Going by MSE it does not cover pre-2005, hence me looking for a template letter.

[ken100464]

Re: Card Payment Protection

Does this cover pre 2005?

[SXGuy]

Re: Card Payment Protection

If you telephone them, and say you believe you paid card protection they will sort out the form you need to fill in.

[SXGuy]

Re: Card Payment Protection

Barclaycard Card Protection is provided by Card Protection Plan Limited (CPP). This product is no longer available to purchase.

In November 2012 the Financial Conduct Authority (FCA) announced that CPP Ltd must compensate customers, following sales practice that fell short of industry standards regarding card protection and identity theft products.A scheme of arrangements has been agreed with the FCA in order to provide full redress to eligible customers, simply, quickly and without the need to use a Claims Management Company. The Scheme will write to all customers who may be entitled to redress from 27th August 2013.
Customers do not need to do anything at this stage.To find out more information about the redress Scheme visit www.cppredressscheme.co.uk or call CPP on 0800 083 4393. Their opening hours are Monday to Friday 8am to 9pm, and Saturdays 8am to 6pm

[chrissyw28]

Re: Card Payment Protection

I was paying card protection to Barclaycard. I can only find one online complaints form, but that's for PPI. That's why I'm trying to find a template letter.

[di30]

Re: Card Payment Protection

If so whoever the business was, check on their website if they have their own relevant complaints form first, but if not you can send a letter with your reasons.
I did add some templates some time ago, this does not actually go by what year etc, but it should still help.
I have been successful with reclaims as from the mid 90's.

[ken100464]

Re: Card Payment Protection

Chrissy.

Who were you paying the CPP to?

[chrissyw28]

Re: Card Payment Protection

Is there a template letter to use for claiming card protection before 2005?

[di30]

Re: Card Payment Protection

Did I read that CPP were supposed to be writing to everybody who was within the miss-sold window?

We have this on a Barlclays account but before the window referred to.

Pretty much had come to the conclusion that we would not get anything for it as to be honest cant remember anything about it.

Didnt even know it was there until searching for PPI LOL. Oh to be young and foolish

I think it does mention something of the kind in the above link I posted about CPP writing to customers etc, but like any bank - business it's not always the case and I would personally write to them myself direct, just in case.

LOL, we've all been there, don't worry lol. x

[ken100464]

Re: Card Payment Protection

Did I read that CPP were supposed to be writing to everybody who was within the miss-sold window?

We have this on a Barlclays account but before the window referred to.

Pretty much had come to the conclusion that we would not get anything for it as to be honest cant remember anything about it.

Didnt even know it was there until searching for PPI LOL. Oh to be young and foolish

[SXGuy]

Re: Card Payment Protection

Thanks Di.

Really, its gonna come down to whether my mother believes it was forced on her or not i think.

I think any payout isnt gonna come to more than about £300, but then again, you shouldnt turn your nose up at unexpected income lol.

Ill have a chat with her tomorrow, and if she wants to go for it, ill SAR CPP for any info they still have.