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  • Plusnet fined £880,000 for billing former customers

    Plusnet fined £880,000 for billing former customers

    This is a duplicate of the Blog Entry made on: 22nd March 2017 20:17
    Plusnet, an internet service provider owned by BT, has been fined £880,000 for wrongly billing more than 1,000 former customers. An investigation by watchdog
    ...
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  • Vodafone vows to fix mobile phone billing problems

    Vodafone vows to fix mobile phone billing problems

    This is a duplicate of the Blog Entry made on: 18th June 2016 14:43
    Mobile phone giant Vodafone has made hundreds of changes to its computer systems following a flood of complaints about bills.
    Figures from regulator Ofcom
    ...
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  • Scottish Power to pay £18m after customer service failings

    Scottish Power to pay £18m after customer service failings

    This is a duplicate of the Blog Entry made on: 26th April 2016 08:28
    Scottish Power is to pay £18m for customer service failings linked to a new computer system.

    The energy regulator, Ofgem, said the firm failed
    ...
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  • Minister: 'Outdated' landline charges should be scrapped

    Minister: 'Outdated' landline charges should be scrapped

    This is a duplicate of the Blog Entry made on: 22nd March 2016 16:38
    Householders signing up for broadband packages could be exempted from the rental charge on their landline if they don't use it, under proposals to be discussed
    ...
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  • Npower ordered to give free energy to customers whose.....

    Npower ordered to give free energy to customers whose.....

    This is a duplicate of the Blog Entry made on 21st July 2015 15:53.

    *billing bungles it has failed to resolve* * *Npower failed to resolve complaints to ombudsman within 28 days* * *Ofgem investing npower's......
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  • The Tech Clerk
    started a topic COUNCIL TAX 2015/16

    COUNCIL TAX 2015/16

    Well we have received council tax bill for 2015/6 and O.H. not working yet we have to pay £40 per month, and last years outstanding (Now they sorted ) for O.H. Zero hours work and all income of = Wait for it!!!!!!!!!!!!! £600.00 and guess what they are billing for £332.+ so out of £600 earn t...
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  • Chezzie
    started a topic No Leccy Bill For 2 years :)

    No Leccy Bill For 2 years :)

    Hi,

    I have been a lurker on the forum for ages and have used some of the great advice... Anyhoo.. Just over 2 years ago my family and i moved into a brand new property, Electric was already connected and in the name of our landlord he transferred it over to us... We have had...
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  • evilcartman
    started a topic Checking for CCJs at old address

    Checking for CCJs at old address

    Is there a way of checking for CCJs, defaults etc at an old address without giving linkage to your current address?

    I'm slightly concerned as I've been googling for updates on the Egg/Barclaycard/Marlin situation and have seen threads on other forums saying that these have started appearing...
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  • Bank of Scotland unfairly double billed customers says judge

    Bank of Scotland unfairly double billed customers says judge

    This is a duplicate of the Blog Entry made on 19th August 2014 09:29.

    *Bank of Scotland has been unfairly double billing customers who fell behind on their mortgages, a High Court judge in Belfast has ruled.* In...
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  • GlobalC
    started a topic NPOWER!

    NPOWER!

    Hi all,

    So yet another tale of my debt! I moved out of my house back in April and have just got my final bill after arguing the balance with them for a few weeks. They seem to think I owe them nearly £1500.00 this goes back over the last 18 months or so.

    Strangely enough...
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  • jen_br
    started a topic Electric help!

    Electric help!

    So my son has been a bit naughty he fell behind on his electric and put his head in the sand he had about 200ish outstanding so the company came put a meter in and arranged him to pay back 8.00 a week.

    roll on like 6ish months later and they have sent him a letter to say apparently they...
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  • mushtibator
    started a topic EE Default Need help!!!

    EE Default Need help!!!

    Hi there, I currently have a default with EE and I'm trying to get it removed. Basically the story is that I took a contract phone out for my sister in my name. She originally set up direct debit then cancelled in a few months in and didn't tell me, then by the end of the contract there was loads of...
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  • di30
    started a topic Water Bills 2014-2015

    Water Bills 2014-2015

    The new yearly statement came in the post this morning......

    DWR CYMRU Welsh Water:

    Total for the year: £527.84

    This is made up of: £220.67 for Water Charge
    Sewerage Charge £307.17
    total= £527.84 @ £52.78 over 10 months.

    On the back...
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  • Energy firms continue to flout billing rules

    Energy firms continue to flout billing rules

    This is a duplicate of the Blog Entry made on 3rd February 2014 09:13.

    *Some energy suppliers are still back-billing customers for longer than 12 months following internal billing errors* Energy companies have...
    ...
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  • Billing dates - getting the most days without incurring interest from your credit provider

    Hi,

    I am trying to get something which should be quite simple clear in my mind and know the knowledge that is AAD can explain this very easily.

    I use a Capital One Credit card for things which i can pay off (like fuel etc) as soon as i get paid.

    The bit i am...
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    Last edited by SA Gold; 28 January 2014, 11:28.
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