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  • 5corpio
    started a blog post Payday loan complaints reach five-year high

    Payday loan complaints reach five-year high

    Complaints against payday lenders have soared to a five-year high, the industry watchdog has said. There were nearly 40,000 new complaints brought last year, up a "startling" 130% on the 17,000 the previous year, the Financial Ombudsman Service said. In too many cases people have been left...
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  • 5corpio
    started a blog post Phone and internet users to get end-of-contract alerts

    Phone and internet users to get end-of-contract alerts

    Broadband, pay-TV, mobile phone and landline customers must be told when their contracts are about to end and be informed of their providers' best alternative deals, under new rules. The UK's communications watchdog Ofcom aims to help users avoid overpaying. It said more than 20 million people have...
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  • 5corpio
    started a blog post Energy customers will now receive automatic compensation

    Energy customers will now receive automatic compensation

    ........of up to £120 for switching errors or late return of credit
    • Customers will receive £30 from energy firms who fail to return credit balances
    • Those who have been switched by accident could get up to £120
    • The new rules come into effect from May 1 and could benefit thousands
    Energy customers...
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  • Free cash machines vanishing at alarming rate, says Which?

    Free-to-use cash machines have been disappearing at a rapid rate across the UK, according to a study by Which? Nearly 1,700 machines started charging for withdrawals in the first three months of the year, with the majority starting to charge in March, according to the consumer lobby group. Cardtronics,...
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  • 5corpio
    started a blog post Divorce when 50-year old law is canned comes in effect

    Divorce when 50-year old law is canned comes in effect

    Divorcing couples could be thousands of pounds better off once a new divorce law - which removes the need to attribute blame for the failure of a marriage to one spouse - gets the go-ahead. A 50 year-old divorce law currently forces couples to find fault with each other but family justice professionals...
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  • 5corpio
    started a blog post Fraud victims should NOT expect a refund, says RBS boss

    Fraud victims should NOT expect a refund, says RBS boss

    Fury as bank chief says customers must take responsibility for their own actions

    • RBS boss says fraud victims should not be entitled to automatic compensation
    • Ross McEwan says it is not RBSís job to give a refund to those who are reckless
    • He insisted that RBS already refunds victims of the most
    ...
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  • 5corpio
    started a blog post Lloyds' blunder leads to customer payments

    Lloyds' blunder leads to customer payments

    Lloyds is repaying customers millions of pounds after finding administrative errors dating back to 2012. Nearly 200,000 current and former customers are receiving a share of repayments, thought to total about £6m. That means an average payment of £30. The banking group is writing to those affected -...
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