Hello. Some advice please. I've asked the DCA, for they are the ones who are writing to me, for the relevant CCA under S.78.
As I understand it, it is THEY who must comply.
All I'm getting is a fob off, saying I have to write separately to the OC for this. I thought under S.189 (?) they are obliged to get it?
A thought crossed my mind that if the DCA don't send it, and I don't ask the OC for it, a breach has taken place that means my request remains outstanding until the DCA do supply it.
Or is this being pig headed?
Opinions please!!
As I understand it, it is THEY who must comply.
All I'm getting is a fob off, saying I have to write separately to the OC for this. I thought under S.189 (?) they are obliged to get it?
A thought crossed my mind that if the DCA don't send it, and I don't ask the OC for it, a breach has taken place that means my request remains outstanding until the DCA do supply it.
Or is this being pig headed?
Opinions please!!
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