GDPR Cookie Consent by SimpleServe Privacy Script Ryanair (enough said!!) - AAD Consumer Forum

Announcement

Collapse
No announcement yet.

Ryanair (enough said!!)

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Ryanair (enough said!!)

    I am due to fly to Paphos tomorrow. (Flights booked last April)

    Due to Corona, and recent decrees by the Cypriot government, I have to self isolate on arrival.

    I cant go walk about, I cant leave the hotel.

    Ryanair are stipulating flights as normal unless they are told otherwise, despite being aware of the criteria for British Nationals. Jet2 have already cancelled flights for this reason.

    I am not going, for the simple fact I don't want to get stuck there should flights then stop, or if I happen to contract the virus! (originally I was meant to be running a half marathon!! - but that bit the dust last week)

    This was paid via CC - which I no longer have due to a DRO, taken out in December. I know from the Boss, I can request the refund to my bank account, but that's unlikely with the DRO, so looking to force Ryanairs hand.

    As I have been out of the finance world for a while - anyone able to give me some help / guidance?

    Thanks in advance
    Oscar


    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

  • #2
    I'm afraid to say I think you have a problem. the FCO are mot saying no to travel and travel insurance does not kick in if you 'just' decide not to go.

    I think you have an uphill struggle.

    Comment


    • #3
      Cyprus has now, effective from Sunday, banned entry to Non Resident Nationals …… surely they cant still continue with tomorrows (Saturday) flight and potentially leave passengers stranded!
      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

      Comment


      • #4
        Ryanair's website contains the information you need referring to flights between 13th March (yesterday) and 31st March >

        https://www.ryanair.com/ie/en/useful...virus-covid-19

        Di
        Legal Disclaimer

        I am a Litigation Executive at Joanna Connolly Solicitors a firm which specialises in consumer credit. If you need to contact me you can send a message by clicking on my username or by emailing me at di@joannaconnollysolicitors.co.uk or by telephoning 0330 053 9340. Our initial advice is always free.

        Any posts I make on the AAD Consumer Forum are for information and discussion purposes only and shouldn't be seen as legal advice. Any advice I provide on the forum is without liability. If you are unsure please seek formal legal guidance or contact your local citizens advice bureau at https://www.citizensadvice.org.uk

        Comment


        • #5
          Hi Di,

          Yep, seen all that - its actually been updated since yesterday.

          Also, stance of Cypriot Gov has also changed in that unless resident, foreign nationals are barred entry from tonight.

          Now obviously that doesn't affect the flight this afternoon as such, but it could well impact the return.

          They did send the email offering a free switch to an alternative flight last night, but obviously many flights / countries are the same at present. Even so, it was impossible to arrange the switch, phones were permanent hold and their website crashed with demand. They ignored twitter!

          I would prefer a refund, but would take a credit if that's offered.

          Have contacted them via email and online query - one that have registered as a complaint so will see what comes of that.
          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

          If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

          Comment


          • #6
            Originally posted by oscar View Post
            (Flights booked last April)

            . . . . This was paid via CC - which I no longer have due to a DRO, taken out in December.

            Has the credit card you used to purchase the flights/holiday last April (2019) been assigned to a debt purchaser or is it still with the original creditor despite being in a Debt Relief Order?

            Section 75 CCA may be able to help you > https://www.which.co.uk/consumer-rig...mer-credit-act

            Di
            Legal Disclaimer

            I am a Litigation Executive at Joanna Connolly Solicitors a firm which specialises in consumer credit. If you need to contact me you can send a message by clicking on my username or by emailing me at di@joannaconnollysolicitors.co.uk or by telephoning 0330 053 9340. Our initial advice is always free.

            Any posts I make on the AAD Consumer Forum are for information and discussion purposes only and shouldn't be seen as legal advice. Any advice I provide on the forum is without liability. If you are unsure please seek formal legal guidance or contact your local citizens advice bureau at https://www.citizensadvice.org.uk

            Comment


            • #7
              Originally posted by Diana Mayhew View Post


              Has the credit card you used to purchase the flights/holiday last April (2019) been assigned to a debt purchaser or is it still with the original creditor despite being in a Debt Relief Order?

              Section 75 CCA may be able to help you > https://www.which.co.uk/consumer-rig...mer-credit-act

              Di
              Thats a point..

              I had thought of Sec 75, but hadn't considered if the debt had been sold or not.

              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

              Comment


              • #8
                Unfortunately, looks like all cards still held by the relevant companies, so wouldn't be much point.

                One thing did notice on a free credit report however was that one of the cards has only just defaulted, despite the DRO being validated in December.
                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                Comment

                Working...
                X