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A company behind a record 146 million illegal calls about payment protection insurance has been fined £350,000. People were left feeling harassed and threatened by the recorded - also known as automated - calls from Your Money Rights Ltd, based in Carmarthenshire. The company broke the law by not having consent to contact people with automated marketing calls. The Information Commissioner's Office issued the fine after an investigation. It found the calls, made over four months, also broke the rules by not including the company's name and contact details in the recorded message.
The company was responsible for the most amount of automated calls to result in an ICO fine to date. Steve Eckersley, ICO head of enforcement, said: "They are a blight on society that disregards people's right to have their wish for peace and quiet in their own home respected. "We know people find calls playing recorded messages particularly intrusive because they are unable to speak to a call agent. "Your Money Rights should have known that the law around automated calls is stricter than for other marketing calls."
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