Customers who ordered the iPhone 6 from Phones 4U in the days before its administration have now been told they will not receive a refund.
At least 136 customers with outstanding orders were told by email on Thursday. The announcement marks a U-turn by Phones 4U, which last week said it would cancel and refund the orders. Phones 4U went into administration on 15 September, just three days after it began taking advance orders for the newly launched Apple handset. "Further to the cancellation of your order with Phones 4U for an iPhone 6, we understand you may have incurred charges on your credit card prior to the appointment of the administrators," the email to customers reads. "Unfortunately due to the situation, the administrators cannot process a refund." Customers who made payments upfront with a credit card are advised to contact their credit card companies to try to get a refund. If that is not possible, they are told to file a claim with administrators, but are warned that this would "rank as an unsecured claim in the administration".....Read more here