Fovargue said people turn to the internet or advertisements, or even to a company that has cold-called them.
“If they are lucky, they go to a citizens advice bureau, but very few have heard of Payplan, National Debtline or the Consumer Credit Counselling Service, which could all help with free solutions tailored to the individual,” she added.
Fovargue told Parliament it is estimated that 375,000 people in the UK are on commercially provided debt management plans, costing them £250m in debt management fees each year. “The CCCS estimates that for a debt of £30,000, a client of a debt management company pays £6,000 in fees to that...read more here--> MPs table Bill on debt management