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Trading Standards is taking consultancy payments from a firm which is also the subject of customer complaints. West Yorkshire Trading Standards (WYTS) received payments from online loans broker SGE Loans in exchange for regulatory advice. But some customers claim that SGE Loans has debited their bank accounts without consent - a claim SGE Loans denies.
WYTS says such partnerships are necessary because of budget cuts but its integrity remains unaffected. WYTS says it has received over £88,000 ($137,500) since April 2011 from a total of 47 companies with which it has similar partnerships. It confirmed that it only started charging SGE Loans for its detailed advice in that month, but would not reveal the precise sum it had received from SGE Loans, citing commercial confidentiality.
However, it did reveal that it had investigated a number of complaints made against the company. Unauthorised payments One customer who contacted the 5 live Investigates programme, Lianne Gray, says she rang SGE Loans in August of...Read more on this story---> BBC News - Trading Standards takes cash and complaints from loan firm
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